FAQs

Account Setup & Registration

• Why do I have to enter email and password to use the app?
• How do I set up multiple users?
• I am replacing someone and need to register POGO in my name
• When I try to register my POGO, it tells me it's not a valid serial number.

Analysis

• What is a Warning?
• Best Zone Warning Practices
• How does POGO help me optimize my irrigation program?
• Can the data indicate the right time to flush?
• How can the POGO identify moisture issues?

General

• Can I still use POGO if I don't own a smartphone?
• How do I send data to the cloud?
• How do I add a photo of a spot that I'm taking a sample from?
• There is no SYNC button, so I can't sync to cloud!
• Who is it for and what makes it unique?
• How does it work?

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Maps and Mapping

• How can I see sample locations on the map?
• Some readings are showing outside of boundaries that I mapped
• Why is my GPS not accurate?
• Why is the satellite map out of date?
• Why is there is a green dot off the coast of Africa on my map?

Measurement process

• How does the POGO Pro+ measure temperature?
• Why does the POGO have 4 metal tines?
• How does the POGO Pro measure temperature?
• How does the POGO take its measurements?
• How does the sensor in the POGO differ from other sensors?
• How accurate is the GPS?

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Miscellaneous

• Is POGO available in different colors?
• What is the warranty?
• Why isn’t the POGO longer?
• Can the POGO get wet?
• Do I have to insert the POGO fully into the turf/soil?
• How long can the data be stored on the smartphone?

Operation

• How many measurements should I take per area?
• How long should I put the POGO sensor in one location before I take a reading?
• How long does it take to charge?
• How long will the batteries last when charged?
• Can I replace the tines on the POGO?
• Why does the POGO utilize a mobile app to view its readings?

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Pin Sheets

• How can I print a Pin Sheet?
• How can the public access my Pin Sheet report?

Salinity ( Electrical Conductivity )

• What is the relationship between EC and water %?
• Are all three soil parameters really necessary to measure? I already measure moisture and temperature, so aren’t I getting at least 2/3 of the data I need?
• Why do I need to measure EC if I don’t have a salt problem?

Sensor

• Why does the POGO only measure the top 2.2 inches of soil?
• How durable are the probes in rocky soil?
• I only have roots that are 1” deep. Don’t I want to measure to a depth of 1”?
• Why can’t I choose the length of tines for the POGO, so I can measure at the depth I need for the location I’m at?

Soil Measurements

• Why everyone has time to take POGO samples
• What's the difference between POGO and TDR measurements?
• Why do I get different readings If I take 2 measurements in the exact same spot using the same probe location??
• What is salinity index?
• Does POGO provide any soil testing services?

Cloud application

• Do I need to use the cloud application to access the data?

Analysis & Reports

• What is Moisture (DU)% and EC (DU)%?
• How do I include a range of dates in a Visual Insight report?
• Analysis & Reports feature is disabled
• Can I move existing data to a different zone or dataset?